1. PAYMENT METHODS AND HOW THEY WORK:
We offer PayPal and credit card payments for our items, which are the most popular payment options at the time.
HOW DOES PAYPAL WORK?
PayPal is easy to set up. All you need is an email address and password. You will then be able to pay with your PayPal account by simply clicking the pay now button on most websites (you can read more about pay now buttons below). Alternatively, if you prefer not to use pay now buttons, it’s possible to pay directly through PayPal by entering the sellers email address. By using PayPal, you can pay without divulging your financial details making PayPal transactions very secure.
HOW CREDIT CARD WORKS?
A credit card works by giving you instant credit anywhere that Visa® credit cards are accepted. You can make credit card payments with credit cards 24/7 when you buy at home or when you’re away from home.
2. HOW TO ORDER:
Once you have selected an item on our website, you will proceed to the checkout page. There are several steps on how to order but they are very simple.
Firstly, enter your information so we can send you a confirmation email once your package has been shipped. You must also provide us with a way to contact you, should we have any questions or concerns with your order.
All that is left for you to do is choose how you would like to be charged, either by PayPal or by credit card. Click on submit and your order will be confirmed!
3. POLICY ON RETURNS AND REFUNDS
Before returning any goods or requesting a refund, please contact us by email so that we can assist you with your returns or refunds. As returns are governed by our returns policy stated below, please be aware that returns will not be accepted without prior notice.
When returning products to us for whatever reason, please send to the following address:
Please ensure that when returning any goods they are sent securely packaged and that you send returns via registered post. We cannot accept returns of products that arrive in damaged condition or are not adequately/securely packaged.
Kindly confirm that the mailbox is secure enough to accept a package for your own safety. The postman should not leave it at someone’s door, and they should grab their mail as soon as possible!
4. IS A PRESCRIPTION REQUIRED IN ORDER TO PLACE AN ORDER?
Our items can be purchased without a prescription.
5. IS THE PACKAGING SAFE AND SECURE?
Our shipments are delivered with the maximum caution to provide the best possible probability of delivery. Packages are generally shipped with packaging that is recyclable and or biodegradable. We use packaging that is as secure as possible without hindering the courier’s ability to deliver it properly. Our packaging is certified by our couriers, and we also visually inspect each package for damage before sending them out. All packaging materials are safe and secure for packaging our products.
When we deliver your order, please be sure to inspect the packaging as soon as possible for any damage or irregularities including but not limited to crushed packaging and/or misshapen packaging. If there is a problem with a shipment contact us at EMAIL within 24 hours so that we can rectify the problem quickly.
6. HOW WOULD YOU RATE THE QUALITY OF YOUR PRODUCTS?
All of our products are 100 percent genuine and come directly from the world’s leading pharmaceutical wholesalers. Our quality standards are unparalleled. Each product undergoes quality checks at several stages in the production line. From quality control evaluation to final quality assurance check, you are assured that each product is safe and meets global quality standards. Our products are made from high quality raw materials that ensures favorable results.
7. DO YOU OFFER DOMESTIC SHIPPING?
Yes, we provide domestic shipping in America. However, we provide shipping via US Postal Service Priority Mail. This shipping service allows us to give a tracking number and insurance up to $100 allowed value.
8. HOW LONG DOES IT TAKE FOR AN ORDER TO BE SENT ONCE I PLACE IT?
Shipping takes around 3-5 days from shipping date depending on your location in America. You can monitor shipping status of your order on our shipping page. We are one of the only suppliers that ship steroids to all 50 states in America.
9. HOW DO I TRACK MY ORDER?
We will provide you with a tracking number 24 hours after we ship your order. Use the tracking number to track online shipments. If you have not received a tracking number within 24 hours of your order being shipped, kindly check your spam folder if you have opted for email shipment notifications. If you have not done so, kindly contact us by using our online contact form.